Last Updated: 06-06-2026
Welcome to TaxCity. These Terms and Conditions (“Terms”) govern your use of www.taxcity.com (the “Site”) and the accounting, bookkeeping, tax preparation, payroll, advisory, and audit and assurance services (collectively, the “Services”) we provide.
By using our Site or engaging our Services, you agree to these Terms. If you don’t agree, please don’t use the Site or our Services.
1. Who We Are
TaxCity is a New York-based accounting and bookkeeping firm offering taxation services, bookkeeping services, payroll services, advisory services, and audit and assurance services to individuals and businesses in NYC and beyond.
2. Using Our Site
You agree to use our Site for lawful purposes only. You won’t:
- Attempt to gain unauthorized access to our systems or another user’s account
- Use the Site in any way that could damage, disable, or impair it
- Copy, reproduce, or distribute content from the Site without our written permission
- Submit false or misleading information through any form or intake process
We may suspend or restrict access to the Site at our discretion, particularly if we believe these Terms have been violated.
3. Our Services
When you engage TaxCity for tax preparation services, bookkeeping, payroll accounting, business advisory, or audit support, the specific scope of work, fees, and deliverables will be outlined in a separate engagement letter or service agreement. That agreement, not this page, governs the details of the services you receive.
These Terms apply to your general use of the Site and act as a baseline for how we work together. If anything in a signed engagement letter conflicts with these Terms, the engagement letter takes priority.
4. Your Responsibilities
Good accounting starts with good information. When you work with us, you agree to:
- Provide accurate, complete, and timely financial information and documentation
- Respond to requests for clarification or missing records in a reasonable timeframe
- Review deliverables (tax returns, financial statements, payroll reports, etc.) before filing or submission where applicable
- Notify us promptly of any changes that could affect your tax or financial situation
We rely on the information you give us. We’re not responsible for errors, delays, or missed deductions and credits that result from incomplete, inaccurate, or late information provided by you.
5. Fees and Payment
Fees for our Services are outlined in your engagement letter, service proposal, or invoice. Unless otherwise agreed in writing:
- Payment is due according to the terms specified on your invoice
- Late payments may result in a pause of ongoing services until the account is current
- We reserve the right to update our pricing for new engagements at any time
6. No Guarantee of Outcomes
We work hard to get your taxes, books, and financials right. That said, tax law changes, IRS positions can shift, and outcomes on filings, audits, or refunds depend on factors outside our control. We don’t promise specific results, refund amounts, or audit outcomes, and nothing on this Site should be read as a guarantee.
7. Confidentiality
We take your financial information seriously. Any personal, business, or financial data you share with us is handled in accordance with our Privacy Policy and applicable federal and state privacy laws. We won’t share your information with third parties except as required to perform our Services, comply with the law, or with your consent.
8. Intellectual Property
All content on this Site—including text, graphics, logos, and design—is owned by TaxCity or our licensors and is protected by copyright and trademark law. You may not reproduce, modify, or distribute this content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, TaxCity and its employees, contractors, and affiliates aren’t liable for any indirect, incidental, or consequential damages arising from your use of the Site or our Services, including but not limited to lost profits, penalties, or interest assessed by tax authorities, except where such penalties result directly from our negligence as outlined in your signed engagement letter.
10. Third-Party Links
Our Site may link to third-party websites or tools for your convenience. We don’t control and aren’t responsible for the content, policies, or practices of any third-party site.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, technology, or legal requirements. When we do, we’ll update the “Last Updated” date above. Continued use of the Site after changes are posted means you accept the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved in the state or federal courts located in New York.
13. Contact Us
Questions about these Terms? Reach out to us:
TaxCity 1839 Flatbush Ave, Brooklyn, NY 11210 | (718) 859-4555 | info@taxcity.com
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Call us at +1 (718) 859-4555 or fill out our form, and we’ll contact you within one business day.